Privacy policy
At Zenith Homeco, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or use our services.
Information We Collect
When you shop with us, we may collect personal information you provide, including:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Order information
- Customer service communications
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Website activity
- Cookies and tracking data
How We Use Your Information
We use your information to:
- Process and fulfill your orders;
- Confirm payments and arrange shipping;
- Send order confirmations and tracking updates;
- Provide customer support;
- Handle returns, refunds, and exchanges;
- Improve our website and shopping experience;
- Prevent fraud and unauthorized transactions;
- Analyze website performance and marketing results.
We only use your information for legitimate business purposes and to provide better service.
Consent
By providing your personal information when placing an order, contacting us, or using our website, you consent to the collection and use of your information as described in this Privacy Policy.
You may withdraw your consent for marketing communications at any time by contacting us.
Payment Information
Zenith Homeco currently accepts:
- Visa
- Mastercard
Payments are processed securely through trusted payment providers.
We do not store your complete credit card number or payment card details on our website.
Payment information is handled according to industry security standards, including PCI-DSS requirements.
Sharing Your Information
We may share necessary information with trusted third-party service providers that help us operate our business, including:
- Payment processors;
- Shipping carriers;
- Order fulfillment providers;
- Website hosting providers;
- Analytics providers;
- Customer support tools;
- Advertising platforms.
We do not sell your personal information.
We may also disclose information when required by law or to protect our rights, safety, and business operations.
Shopify and Third-Party Services
Our store is powered by Shopify, which provides our e-commerce platform.
Your information may be stored and processed through Shopify’s secure systems to help us provide products and services.
Some third-party providers may have their own privacy policies. We recommend reviewing their policies when using their services.
When you leave our website and visit a third-party website or service, their privacy policies will apply.
Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to:
- Remember your preferences;
- Improve website performance;
- Understand customer behavior;
- Measure advertising effectiveness;
- Provide a better shopping experience.
You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Data Security
We take reasonable measures to protect your personal information from:
- Unauthorized access;
- Loss;
- Misuse;
- Disclosure;
- Modification.
While we follow industry security standards, no online transmission or storage system can guarantee 100% security.
Age Requirement
By using our website, you confirm that you are at least the legal age of majority in your state or province of residence.
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have questions, requests, or concerns regarding your personal information, please
Address:
10 NORTHROP STHOPEDALE,MA 01747-1117
Phone:
Email: info@zenithhomeco.com